Cookie policy
Last updated: 25 May 2026
1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over a period of time, improving your browsing experience.
2. How we use cookies
At Naltivo we use cookies to:
- Keep your session active while you use our platform
- Remember your user preferences
- Analyse how you use our service in order to improve it
- Personalise your experience
- Help keep your account secure
3. Types of cookies we use
3.1. Strictly necessary cookies
These cookies are essential for the website to operate and cannot be disabled. They include session cookies that allow you to browse the site and use its features.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintain the user session | Session |
| csrf_token | Protection against CSRF attacks | Session |
3.2. Performance and analytics cookies
These cookies help us understand how visitors interact with our website, by providing information about the areas visited, time spent and any issues encountered.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguish users | 2 years |
| _gid | Google Analytics — distinguish users | 24 hours |
3.3. Functional cookies
These cookies allow the website to remember the choices you make (such as your language or region) and provide enhanced, more personal features.
| Cookie | Purpose | Duration |
|---|---|---|
| lang_preference | Remember language preference | 1 year |
| theme_preference | Remember display preferences | 1 year |
4. Third-party cookies
Some of our services may use third-party cookies to provide additional functionality:
- Google Analytics: for analysis of website usage.
- Payment gateways: for secure payment processing.
These third parties have their own privacy policies which you can consult on their respective websites.
5. How to manage cookies
5.1. Browser settings
Most browsers let you control cookies through their settings. You can:
- See which cookies you have and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when closing the browser
5.2. Settings links by browser
- Google Chrome
- Mozilla Firefox
- Safari
- Microsoft Edge
5.3. Cookie preferences panel
You can also manage your cookie preferences on our website through the cookie settings panel that appears on your first visit.
6. Consequences of disabling cookies
If you choose to disable cookies, some features of our website may not work properly:
- You will not be able to stay signed in
- You will lose your personalised preferences
- Some interactive features may not be available
7. Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal or regulatory reasons.
8. More information
For more information on how we handle your personal data, please see our Privacy Policy.
9. Contact
If you have any questions about our Cookie Policy, you can contact us at:
- Email: dpo@raindance.es
- Address: C/ Oialume Bidea, 15, 20115 Astigarraga (Gipuzkoa), Spain